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Shipping Policy

Updated: JULY 2016.

 

All items are subject to availability. If item(s) are unavailable, orders will still be fulfilled and a refund will be issued for the missing Item(s) within 10-14 business days.

 

All orders will be fulfilled and shipped within two (2) official operating business days when placed before 3pm ET, excluding holidays. However, this cannot be guaranteed in the rare event of unforeseen delays and circumstances.

 

All deliveries are made outside of honoured holidays and are carried out Monday through Friday. You will receive a Shipment Confirmation email once your order has shipped and it will contain your tracking number(s).

 

ZumbaShop.ca and Mekaden Enterprises Inc. will fulfill your order in a timely and efficient manner at the shipping rates as stated within the cart shipping calculation tool. However, if the package is returned to us for ANY reason you will still be responsible for the original shipping fees charged to you by Mekaden Enterprises Inc. If your package is returned to us unopened, we will attempt to contact you via the email address used for your order. If we do not receive a response within the following seven (7) business days from the day the package was received, we will refund the amount of your order, excluding shipping charges.

 

 

DOMESTIC ORDERS

All orders are shipped via UPS Canada.

 

 

SHIPPING COSTS

The shipping costs associated to all orders is based on weight and destination. All shipping charges are calculated at the time of checkout and does vary based on method selected. In the rare instance, certain items may require special handling costs, which are noted within their product description/detail pages.

 

 

RETURN POLICY 

If you are not completely satisfied with your purchase from ZumbaShop.ca/Mekaden Enterprises Inc., you can return any regular-priced item(s) for a full refund (less the shipping charges) within 30 days of the delivered item(s). Some conditions apply. All items under warranty.

 

Please note we have a FINAL SALE policy. For our complete Return Policy, please visit http://www.zumbashop.ca/returnpolicy